(USA) Personal Shopper Lead
What you'll do atPosition SummaryWhat you'll doAssists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals andfeedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches andtechniques to ensure member complaints and issues are resolved according to company guidelines; ensuring compliance with company policies andprocedures; supporting the Open Door Policy; and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for forklift spotting andhandling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations tomanagement.
Supports the Sam's Club ecommerce plan in the club by overseeing operations of the ecommerce programs (for example, Club Pick Up, Ship FromClub, etc.
); auditing on-line customer feedback; working to resolve customer complaints and escalating unresolved issues to management; andidentifying trends generating causes and supporting management in implementing solutions.
Supervises Associates supporting the ecommerce programs by training and providing resources to meet store associate needs; assigning duties;providing feedback; communicating goals; and ensuring associate coverage at the ecommerce pick-up location.
Executes the Sam's Club Pickup plan and processes in the club by updating Club operations with key performance indicators; auditing customerorders to ensure they are fulfilled correctly; ensuring equipment is available and ready for associates; maintaining awareness of the Club Pickupstrategy and execution goals; touring the Club to evaluate CPU performance; training and providing resources to meet associate needs; evaluatingperformance and processes and determining their impact on the total Club; and supporting the development of new metrics through feedback andutilizing current metrics to evaluate CPU effectiveness.
Supports projects to improve CPU efficiencies in the club by leveraging key performance indicators and leadership insight to resolve operational gaps;modeling appropriate picking and loading for other associates; executing process improvement projects; evaluating the execution of program plansand projects and identifying any gaps; implementing solutions to improve process productivity and quality; and communicating with others to ensureSam's Club Pickup is properly staffed.
Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regardingself service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promotingthe company's products and services.
Ensures maintenance of the sales floor and merchandise presentation in accordance with company policies and procedures by properly handlingclaims and returns; zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removingdamaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages; and securingfragile and high-shrink merchandiseOversees the picking and staging of club pick up orders throughout the day; and ensuring products are selected and staged according to companypolicy and procedures.
Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers,and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying andaddressing improvement opportunities.
Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding,and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy;and assisting management with correcting ethical and compliance issues and problems.
Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities;coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; andmodeling and helping others with how to adapt to change or new challenges.
Minimum QualificationsOutlined below are the required minimum qualifications for this positionIf none are listed, there are no minimum qualifications.
I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within aprescribed time period if I receive the position.
Must be 18 years of age or olderPreferred QualificationsOutlined below are the optional preferred qualifications for this positionIf none are listed, there are no preferred qualifications.
Primary Location141 NDEAN AVE, RAYMORE, MO 64083-8398, United States of AmericaAbout Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulkSince then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.
Sand 100 clubs internationallyBy offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.
Sam's Club employs about 110,000 associates in the U.
SThe average club is 134,000 square feet and offers bulk groceries and general merchandiseMost clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.
Sam's Club is an Equal Opportunity Employer- By ChoiceWe believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know themThat means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Recommended Skills Adaptability Auditing Business Priorities Business Process Improvement Business Processes Business Requirements Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3v89g6n17rlfxw8l57', 'ExternalApply-j3v89g6n17rlfxw8l57'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for forklift spotting andhandling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations tomanagement.
Supports the Sam's Club ecommerce plan in the club by overseeing operations of the ecommerce programs (for example, Club Pick Up, Ship FromClub, etc.
); auditing on-line customer feedback; working to resolve customer complaints and escalating unresolved issues to management; andidentifying trends generating causes and supporting management in implementing solutions.
Supervises Associates supporting the ecommerce programs by training and providing resources to meet store associate needs; assigning duties;providing feedback; communicating goals; and ensuring associate coverage at the ecommerce pick-up location.
Executes the Sam's Club Pickup plan and processes in the club by updating Club operations with key performance indicators; auditing customerorders to ensure they are fulfilled correctly; ensuring equipment is available and ready for associates; maintaining awareness of the Club Pickupstrategy and execution goals; touring the Club to evaluate CPU performance; training and providing resources to meet associate needs; evaluatingperformance and processes and determining their impact on the total Club; and supporting the development of new metrics through feedback andutilizing current metrics to evaluate CPU effectiveness.
Supports projects to improve CPU efficiencies in the club by leveraging key performance indicators and leadership insight to resolve operational gaps;modeling appropriate picking and loading for other associates; executing process improvement projects; evaluating the execution of program plansand projects and identifying any gaps; implementing solutions to improve process productivity and quality; and communicating with others to ensureSam's Club Pickup is properly staffed.
Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regardingself service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promotingthe company's products and services.
Ensures maintenance of the sales floor and merchandise presentation in accordance with company policies and procedures by properly handlingclaims and returns; zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removingdamaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages; and securingfragile and high-shrink merchandiseOversees the picking and staging of club pick up orders throughout the day; and ensuring products are selected and staged according to companypolicy and procedures.
Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers,and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying andaddressing improvement opportunities.
Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding,and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy;and assisting management with correcting ethical and compliance issues and problems.
Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities;coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; andmodeling and helping others with how to adapt to change or new challenges.
Minimum QualificationsOutlined below are the required minimum qualifications for this positionIf none are listed, there are no minimum qualifications.
I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within aprescribed time period if I receive the position.
Must be 18 years of age or olderPreferred QualificationsOutlined below are the optional preferred qualifications for this positionIf none are listed, there are no preferred qualifications.
Primary Location141 NDEAN AVE, RAYMORE, MO 64083-8398, United States of AmericaAbout Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulkSince then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.
Sand 100 clubs internationallyBy offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.
Sam's Club employs about 110,000 associates in the U.
SThe average club is 134,000 square feet and offers bulk groceries and general merchandiseMost clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.
Sam's Club is an Equal Opportunity Employer- By ChoiceWe believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know themThat means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Recommended Skills Adaptability Auditing Business Priorities Business Process Improvement Business Processes Business Requirements Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3v89g6n17rlfxw8l57', 'ExternalApply-j3v89g6n17rlfxw8l57'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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